Frequently asked questions

We know wedding planning can be overwhelming, so we are here to answer all your questions. If you can't find what you are looking for please feel free to fill in a contact form under the contact tab or email us at bythemoffats@gmail.com.

FAQ

What services do you offer?

We love all things photography and film. We mainly specialise in wedding, engagement and couple shoots. But we are always beyond happy and excited to capture any kind of emotion and moment therefore we do offer lifestyle, family, maternity and brand shoot. Basically you name it, we shoot it!

How do we book you?

The best way is to fill out a contact form, that is under the contact tab. There we will get all the information we need such as dates, location etc. Thereafter we will be in touch with you and send you our packages.

We are looking forward to hearing from you!

How much do you charge?

We have different packages for all our shoots, so please feel free to fill out a contact from under the contact tab and we will gladly send you our packages. We would love to help.

Can you help us with planning?

We are your besties, so we would love to help where we can, whether that is with your wedding timeline, vendor suggestions, shoot location, what to wear. We are here to help, please feel free to ask us anything!

Where are you based and do you travel?

We are based in Cape Town, South Africa. But do not worry we are travel junkies and would use any excuse to travel, so let's make it your special day.

How many pictures will we receive?

We offer 3 different wedding packages with between 400 to 700 high resolution edited photos. For the rest of our shoots we mainly offer 2 packages with between 30 to 60 photos.

When will we get our photos?

For your wedding photos you will receive all your photos within a maximum of 12 weeks. But don't worry you will receive a few sneak peaks to share. For all other shoots you will receive your photos within a maximum of 3 weeks.

How will I receive my photos?

You will receive an online gallery link with all your photos. You can download all the photos from the gallery but also share them, choose your favorites, and also order prints! With our premium wedding package you will receive your photos on a USB.

Do you have any extra's or add on's?

We do have add on's to our packages, like wedding albums, parent wedding albums, extra hour coverage and second shooter. But we also do not mind to customise something according to your needs, we understand that everything is not cookie cutter.